Our process
From conversation
to deployment
Four steps. We scope fast, build to your stack, and ship solutions that produce measurable results from day one.
K
KYN · Discovery Call
Initial consultation
Client
We need a new website + AI agents to handle customer enquiries and manage our CRM. Currently everything is manual.
KYN
Got it. How many enquiries do you get per week, and which CRM are you currently on?
Client
~200/week, mix of WhatsApp and email. We use HubSpot but barely touch it.
KYN
Perfect — we can automate 80%+ of that and pipe everything into HubSpot automatically. Let me scope this out.
Type a message…
Project Plan · 14 Days
Scoped
Task
Timeline
Discovery
Done ✓
Architecture
Done ✓
DB + CRM
In progress
Agent Build
Planned
Deploy
Day 14
Deliverables agreed: Website, WhatsApp + Email agent, HubSpot integration, monthly reporting dashboard.
Deployment Status
All systems live
Website
LIVE
WhatsApp Agent
LIVE
Email Agent
LIVE
HubSpot Integration
LIVE
Monitoring & Logs
LIVE
Monthly Performance Report
May 2026
94%
Auto-resolve rate
4.2h
Saved daily
1,847
Messages handled
Response volume · Last 6 months
2 agent improvements shipped this month
New FAQ cluster added based on recurring queries
Next: multilingual support rollout (June)
Discovery Call
A focused conversation to understand your business goals, current operations, and where AI can create the most impact. We start by listening — no pitch deck, no jargon.
Plan & Strategise
We map out the right AI solution for your stack and timeline. You get a clear scope, delivery plan, and expected outcomes — before any build begins.
Execute & Deliver
We build your solution end-to-end and deploy it into your existing workflow. You own 100% of everything we build. Typical delivery: 14 days.
Monthly Maintenance
After launch, we monitor performance, ship improvements as the technology evolves, and send regular reports. Your solution keeps getting better over time.